Help/Troubleshooting

Make sure you are using Internet Explorer.

Make sure you open the spreadsheet do NOT save it.

Problems viewing TIFF files without saving:

When you are trying to open a map from the CAPS Top 50 Pest Maps file and receive a message window with the options to save or cancel it may be necessary to add an extension that will allow for your computer to recognize the TIFF file extension.

To perform this task you will need to have administrator privileges on your computer and follow these steps:

• Go to my computer and select Tools at the top
• Select Folder Options,
• Select the File Types Tab
• Scroll down the list of registered file types and verify that there are no extensions listed for TIF or TIFF
• Select New
• enter TIF or TIFF
• Select the program that you want to have open the TIFF, I use Microsoft Office Document Imaging File
• Click OK

It should be possible to now open and view TIFF Map Files without saving them first.

Frequently Asked Questions

The text in the Matrix is too small or large.

To quickly change the zoom: highlight a cell, column, or row on the page; press the 'Ctrl' button while using the mouse wheel to enlarge (forward roll) or decrease (backward roll)

The hyperlinks do not work

Open the pest matrix instead of saving it.

There are no NAPPFAST or final risk map for many pests

Many pests are not climatically driven for others pests there is no biological data that can be used to make the NAPPFAST model. In the case of the latter a climate match map is often made as an alternative if the distribution of the pest is known.